Cognota Support

Rebecca McDougall

Ryan Austin

Asia Ali

A collection of resources for our Instructional Design Software

Instructional Design

Standardize your design workflow and best practices with templates

Creating templates

The owner of the design can change labels in the hierarchy.

How can you rename the course structure?

Turn template sections on / off to make your workflow flexible

How do I customize sections in a template?

This article outlines how to customize the messaging on your completion pages.

Customizing your Completion Pages

Templates

An overview of how to best utilize Requirements cards

Requirement Cards

Edit best practices and help in templates

How do I customize help information in a card?

This article will help you understand what each element of the structure is

Understanding your design structure

This article will give you an overview as to what learning objectives are, and how to use them in Synapse.

What are learning objectives?

How do you change a design name?

The verb picker guides you on how to refer verbs with the intended cognitive process

How do you use the verb picker?

How to rearrange your lesson or topic order

Can you reorder your lessons or topics?

Is the app available in multiple languages?

As work is completed, the Design Owner can lock each section to ensure no further edits are made by collaborators.

Can you lock sections in a design?

Here's how you can copy lessons, topics, assets and assessments.

How do I copy and paste content?

Design 

This lists the document, video and audio files supported in Synapse.

What file types are supported?

How do you add content assets?

A quick tutorial on formatting, images, lists and tables in an editor asset.

What can be done in an Editor asset?

Follow these instructions to hyperlink a URL in an Editor Asset

How do I add or hyperlink a URL in an Editor Asset?

Instructions for recording and uploading audio and video files

Using audio and video files

This is the current list of sites from which you can embed content via an Embed Asset and Embedly.

Which content providers does Embedly Support?

Embedding Microsoft 365 Files

These are the instructions for adding an embed asset type.

How do I embed content?

So you've got a PowerPoint File?

Convert PowerPoint presentations into assets

How do I add PowerPoint Slides?

Converting your PowerPoint to a Video

Embedding Google Drive Files

Adding Audio to PowerPoint files

How do I convert MOV files to MP4?

Learn more about adding a header to your designs.

Leveraging Background Images

Topics and Assets

Steps to add collaborators to a design to streamline communication.

How to add collaborators to a design

Best practices on using action items to manage your workflows.

How to assign, manage and resolve action items and due dates.

Best practices on how to leverage comments to streamline collaboration.

How to add, view and remove comments

Collaboration

Curious about what the purpose of the Blueprint section is? This article will help you understand how to use it and why it's important

What is the purpose of the Blueprint?

Export your training designs to XML, PDF, PPT or SCORM for further authoring or review, or distribution to your learners.

Exporting your designs

Easily publish and share your content with your learners.

Publishing your designs

Exporting and Importing in Xyleme

Publishing & Exporting

What options are available for assessments?

Multiple Choice

Here we will cover how to manage the completion and scoring settings for your assessments.

Managing your Advanced Assessments settings

How to add a Multiple Response Assessment

Multiple Response

True or False

How to add a Fill In The Blank (Text) Assessment

Fill In The Blank (Text)

Fill In The Blank (Dropdown)

Classify

Match

Order

Hot Spots

Assessments

Getting Started - Admins [Video]

Getting Started - Design Owners [Video]

Getting Started - Collaborators [Video]

Synapse Overview [Video]

Home Page [Video]

Design Overview [Video]

Branding and Settings [Video]

Requirements Overview [Video]

Objectives and Assessments [Video]

Collaboration [Video]

Adding Assets [Video]

Copy and Paste [Video]

Publishing and Exporting [Video]

Blueprint and Preview Modes [Video]

Videos

Find answers and get help from Intercom Support and Community Experts

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