Getting Started

Account Settings and Permissions

21 articles in this collection
Written by Ryan Austin and Rebecca McDougall

Onboarding Experience Video

Written by Rebecca McDougall
Updated over a week ago

Users

Registering as a Collaborator

This resource walks you through the steps to complete your registration as a collaborator or Subject Matter Expert.

Written by Rebecca McDougall
Updated over a week ago

User Roles and Permissions

An overview of Admin, Design Owner and Collaborator permissions

Written by Rebecca McDougall
Updated over a week ago

How do I add additional admin users?

Add additional administrator users to your account

Written by Ryan Austin
Updated over a week ago

How do I add additional Design Owners?

Add additional Design Owners users to your account

Written by Rebecca McDougall
Updated over a week ago

How do I remove users, Collaborators or Admins?

Remove users from your account or from a design

Written by Ryan Austin
Updated over a week ago

How do you add or re-invite Collaborators?

Instructions to add and re-invite Collaborators

Written by Rebecca McDougall
Updated over a week ago

Branding and Account Settings

Insights [Video]

Written by Rebecca McDougall
Updated over a week ago

Account Settings

Change your organization branding across your account

Written by Rebecca McDougall
Updated over a week ago

Project Management

Email Notifications

This article provides a summary of the Email Notifications that Synapse will send to your requestors and users!

Written by Rebecca McDougall
Updated over a week ago

Can I duplicate a design?

Instructions on how to make duplicate designs and templates

Written by Rebecca McDougall
Updated over a week ago

How do I transfer ownership of a design?

Instructions on how to change the owner of a design

Written by Ryan Austin
Updated over a week ago

Tagging

How do I manage my Design Tags?

An overview of how to add and remove available tags.

Written by Rebecca McDougall
Updated over a week ago

How do I tag and filter my designs?

This article will show you how to apply tags and filter your design listing.

Written by Rebecca McDougall
Updated over a week ago

Single Sign-On and Integrations

How to set up Single Sign-On

Enabling SAML authentication for your organization

Written by Rebecca McDougall
Updated over a week ago

How to add training content via the xAPI (Tin Can) in Docebo LMS

Add xAPI based training in Docebo LMS/LRS

Written by Rebecca McDougall
Updated over a week ago

How to configure the xAPI (Tin Can) in my Learning Record Store (LRS)

Enabling LRS for your learning projects

Written by Rebecca McDougall
Updated over a week ago

Support

Let's go for a Tour!

To help you get started in Synapse, we've put together some virtual Tours that will guide you around the product!

Written by Rebecca McDougall
Updated over a week ago

Train-the-Trainer Webinar

Schedule a webinar to train new SMEs or Design Owners

Written by Rebecca McDougall
Updated over a week ago

Browser Support

An overview of which browsers Synapse supports.

Written by Rebecca McDougall
Updated over a week ago

How to access Synapse support

We're here to help you and your team along the way!

Written by Rebecca McDougall
Updated over a week ago