To add an admin, you must also be an admin.
If you are not an admin, please ask an admin from within your organization to follow these steps:
- Click on the Users tab on your dashboard.
- Click on "INVITE".
- Add the email address of the admin.
- Select the "Admin" user type option.
- Synapse will send an email notification to the new administrator to register.
- Check to see their status under the Status tab.
If you require Synapse to upgrade an existing user into an administrator, please email us at firstname.lastname@example.org.
For more information on inviting new users as admins, check out this article!