Getting Started

Account Settings and Permissions

17 articles in this collection
Written by Ryan Austin, Mark Hellinger, and Rebecca McDougall

Users

User Roles and Permissions

An overview of Admin, Project Owner and Collaborator permissions

Written by Rebecca McDougall
Updated over a week ago

How do I add additional admin users?

Add additional administrator users to your account

Written by Ryan Austin
Updated over a week ago

How do I add additional project owners?

Add additional project owner users to your account

Written by Mark Hellinger
Updated over a week ago

How do I remove users, collaborators or admins?

Remove users from your account or from a project

Written by Ryan Austin
Updated over a week ago

How do you add or re-invite collaborators?

Instructions to add and re-invite collaborators

Written by Mark Hellinger
Updated over a week ago

Branding and Account Settings

Account Settings

Change your organization branding across your account

Written by Rebecca McDougall
Updated over a week ago

Project Management

Can I duplicate a project?

Instructions on how to make duplicate projects and templates

Written by Mark Hellinger
Updated over a week ago

How do I transfer ownership of a project?

Instructions on how to change the owner of a project

Written by Ryan Austin
Updated over a week ago

Tagging

How do I manage my Project Tags?

An overview of how to add and remove available tags.

Written by Rebecca McDougall
Updated over a week ago

How do I tag and filter my projects?

This article will show you how to apply tags and filter your project listing.

Written by Rebecca McDougall
Updated over a week ago

Single Sign-On and Integrations

How to set up Single Sign-On

Enabling SAML authentication for your organization

Written by Rebecca McDougall
Updated over a week ago

How to add training content via the xAPI (Tin Can) in Docebo LMS

Add xAPI based training in Docebo LMS/LRS

Written by Mark Hellinger
Updated over a week ago

How to configure the xAPI (Tin Can) in my Learning Record Store (LRS)

Enabling LRS for your learning projects

Written by Mark Hellinger
Updated over a week ago

Support

Let's go for a Tour!

To help you get started in Synapse, we've put together some virtual Tours that will guide you around the product!

Written by Rebecca McDougall
Updated over a week ago

Train-the-Trainer Webinar

A weekly webinar series to train new SMEs or Project Owners

Written by Rebecca McDougall
Updated over a week ago

Customer Care Office Hours

A drop in session for feedback, best practices and troubleshooting!

Written by Rebecca McDougall
Updated over a week ago

How to access Synapse support

We're here to help you and your team along the way!

Written by Rebecca McDougall
Updated over a week ago