Getting Started

Account Settings and Permissions

18 articles in this collection
Written by Ryan Austin, Mark Hellinger, and Rebecca McDougall

Users

Registering as a Collaborator

This resource walks you through the steps to complete your registration as a collaborator or Subject Matter Expert.

Written by Rebecca McDougall
Updated over a week ago

User Roles and Permissions

An overview of Admin, Project Owner and Collaborator permissions

Written by Rebecca McDougall
Updated over a week ago

How do I add additional admin users?

Add additional administrator users to your account

Written by Ryan Austin
Updated over a week ago

How do I add additional project owners?

Add additional project owner users to your account

Written by Mark Hellinger
Updated over a week ago

How do I remove users, collaborators or admins?

Remove users from your account or from a project

Written by Ryan Austin
Updated over a week ago

How do you add or re-invite collaborators?

Instructions to add and re-invite collaborators

Written by Mark Hellinger
Updated over a week ago

Branding and Account Settings

Account Settings

Change your organization branding across your account

Written by Rebecca McDougall
Updated over a week ago

Project Management

Can I duplicate a project?

Instructions on how to make duplicate projects and templates

Written by Mark Hellinger
Updated over a week ago

How do I transfer ownership of a project?

Instructions on how to change the owner of a project

Written by Ryan Austin
Updated over a week ago

Tagging

How do I manage my Project Tags?

An overview of how to add and remove available tags.

Written by Rebecca McDougall
Updated over a week ago

How do I tag and filter my projects?

This article will show you how to apply tags and filter your project listing.

Written by Rebecca McDougall
Updated over a week ago

Single Sign-On and Integrations

How to set up Single Sign-On

Enabling SAML authentication for your organization

Written by Rebecca McDougall
Updated over a week ago

How to add training content via the xAPI (Tin Can) in Docebo LMS

Add xAPI based training in Docebo LMS/LRS

Written by Mark Hellinger
Updated over a week ago

How to configure the xAPI (Tin Can) in my Learning Record Store (LRS)

Enabling LRS for your learning projects

Written by Mark Hellinger
Updated over a week ago

Support

Let's go for a Tour!

To help you get started in Synapse, we've put together some virtual Tours that will guide you around the product!

Written by Rebecca McDougall
Updated over a week ago

Train-the-Trainer Webinar

A weekly webinar series to train new SMEs or Project Owners

Written by Rebecca McDougall
Updated over a week ago

Customer Care Office Hours

A drop in session for feedback, best practices and troubleshooting!

Written by Rebecca McDougall
Updated over a week ago

How to access Synapse support

We're here to help you and your team along the way!

Written by Rebecca McDougall
Updated over a week ago