There are a number of ways that our team is available to help if you have any questions along the way. We've outlined these channels below. 

Chat: In the bottom right corner of Synapse, you'll see a chat icon. Click on this icon for a speedy response from our team!

Email: If you prefer email or have specific requests about adding admins or removing users, please email us at

Learning Center: It looks like you've already found your way here! Our Learning Center is designed to give you access to articles, resources and best practices to help you and your team along.

In-Product Assistance: If you click the Help button in the top right corner of Synapse, you can find easy links to our Learning Center and in-product tutorials. Click on the Tutorials button to review some topical videos within the platform. You'll also see these pop up along the way when you're getting started in the platform. 

If you are a current client and think that you'd benefit from setting up a call to review Synapse in more detail, feel free to contact and we'll get something on the calendar! 

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