Within Synapse, users can either be Admins, Project Owners or Collaborators. Each of these has different permissions within the platform.
Admins: An Admin within your account will have full visibility of all projects created within the account. They will also be responsible for creating Templates, establishing which tags can be applied to projects and inviting Project Owners. Admins have the ability to change project ownership. Admins will also be able to complete the same functions as a Project Owner or Collaborator.
Project Owners: A Project Owner is responsible for creating new training projects. As such, they will be able to view their projects and any other projects they've been invited to collaborate on. They will be able to customize the Requirements and Design of the project, lock certain sections to prevent further editing, invite collaborators to the project and publish or download when ready.
Collaborators: A Collaborator is invited to work on a specific training project, or projects. They are able to complete the Requirements, work on the Design of the project but are unable to publish.
If you are looking to upgrade users to become an Admin or remove users from your account, contact our Support at email@example.com