Cognota Support

Getting Started [Videos]

Rebecca McDougall

A collection of resources for Synapse Training Intake

Training Intake

How to set up your Training Request Forms and Questions

Setting Up Your Forms and Questions

Here are some commonly used questions asked during the training intake process.

Request Forms Question Bank

It's easy to customize your Training Request Portal to match your organization's branding!

Branding Your Requests Portal

Once you have created your forms, you're ready to launch the requests portal and start receiving requests!

Launching Your Requests Portal

Here's some copy you can use to launch your Training Requests Portal

Training Intake Launch Email Template

How to monitor, approve, decline and comment on incoming requests.

Monitoring Incoming Requests

Reviewing Your Request Insights

Administrators

Instructions for registering to submit Training Requests

How to Register as Requestor

Instructions on how to submit your Training Request

Submitting a Training Request

Check in to see if your Training Request has been approved!

View Request Status

Requestors

Find answers and get help from Intercom Support and Community Experts

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